Welcome to MyCastle.com.co. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website. By using our services, you agree to the terms of this Privacy Policy.

We value your trust and are committed to handling your information responsibly. Please read this policy carefully to understand how we protect your data. If you have any questions, feel free to contact us.

Information We Collect

When you use our website, we may collect different types of information to improve our services and provide a better user experience. The information we collect includes:

  1. Personal Information:
    • Name, email address, phone number, and any other details you provide when contacting us or signing up for our services.
  2. Non-Personal Information:
    • IP address, browser type, device information, and operating system.
  3. Usage Data:
    • Pages you visit, time spent on the website, and actions taken while using our services.
  4. Cookies and Tracking Data:
    • Information collected through cookies and similar technologies to improve website functionality.

We only collect information that is necessary for our services and do not sell your personal data to third parties.

How We Collect Information

We collect information in different ways, including:

  1. Directly from You:
    • When you fill out forms, sign up for newsletters, or contact us for support.
  2. Automatically Through Technology:
    • We use cookies, tracking tools, and analytics to understand how users interact with our website.
  3. Through Third-Party Services:
    • If you use third-party services linked to our website, they may also collect some of your data.

We ensure that all data collection is done securely and in compliance with legal standards.

International Data Transfers

Since we operate online, your data may be transferred to and processed in different countries. These countries may have different privacy laws than your own.

To protect your data, we take the following measures:

  • We only transfer data to countries that have strong data protection laws.
  • We use secure servers and encryption to keep your information safe.
  • We follow international privacy laws like GDPR and CCPA to ensure your rights are protected.

By using MyCastle.com.co, you agree that your data may be transferred and processed in countries outside your own.

Cookies and Tracking Technologies

Cookies are small files stored on your device when you visit our website. They help us improve our services and provide a better user experience.

Types of Cookies We Use:

  1. Essential Cookies: Required for the website to function properly.
  2. Performance Cookies: Help us analyze website traffic and improve performance.
  3. Functional Cookies: Store your preferences to enhance your experience.
  4. Advertising Cookies: Used to show you relevant ads based on your interests.

You can control cookies through your browser settings. If you choose to disable cookies, some features of our website may not work properly.

Children’s Privacy

We take the privacy of children very seriously. MyCastle.com.co is not intended for children under the age of 13.

  • We do not knowingly collect personal data from children.
  • If we discover that we have accidentally collected information from a child under 13, we will delete it immediately.
  • Parents and guardians should monitor their children’s online activity and educate them about online privacy.

If you believe that we have collected data from a child, please contact us so we can take action.

Third-Party Links

Our website may contain links to third-party websites for additional resources or services. These websites have their own privacy policies, and we are not responsible for how they collect or use your data.

When you click on a third-party link, keep in mind:

  • The website you visit may have different data collection and security policies.
  • We do not control third-party sites, and we are not responsible for their privacy practices.
  • Before sharing personal information on any third-party website, review their privacy policy.

We encourage you to be cautious and make informed decisions when visiting external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. If we make significant changes, we will notify you by:

  • Posting an updated version on our website.
  • Sending an email notification (if applicable).

We recommend checking this page regularly to stay informed about how we protect your privacy. Continued use of our website after changes means you accept the updated policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, please feel free to contact us:

Email: [email protected]